Shipping Policy

At FASHOVIANO, our goal is to ensure that every customer receives their order safely, promptly, and in perfect condition. We work closely with reliable logistics partners to provide a seamless delivery experience from the moment you place your order until it arrives at your doorstep. Please take a moment to review our shipping policy to understand how we process, ship, and handle your orders.

Order Processing Time

Once an order has been successfully placed, it will enter our fulfillment queue for processing.

All orders are typically processed within 3–5 business days, excluding weekends and public holidays.

During busy periods such as holidays, large sales, or unexpected delays (e.g., supply chain issues), processing times may be slightly extended.

After your order has been shipped, you will receive an email confirmation containing your tracking details so you can monitor its progress.

Please note that processing time is separate from delivery time.

Shipping Time

Standard shipping generally takes 7–15 business days, depending on your location, local postal services, and customs clearance speed.

While we do our best to ensure timely delivery, please understand that occasional delays may occur due to:

Customs inspections or import checks.

Severe weather conditions or natural disruptions.

Courier system backlogs or logistical challenges beyond our control.

FASHOVIANO cannot be held responsible for such external shipping delays.

Shipping Costs

Shipping fees are automatically calculated during checkout based on the delivery address and the total weight or dimensions of your order.

Any customs duties, import taxes, or handling fees charged by local authorities are the responsibility of the customer. These charges are not included in the product price or shipping cost and must be paid upon receipt of your order.

Tracking Your Order

After dispatch, customers will receive a tracking link by email. This allows you to follow your shipment’s progress from our warehouse to your delivery address.

Please allow up to 48 hours for tracking information to update after your order has been shipped. If your tracking number does not display immediate results, this is normal — it will become active once the courier scans your package.

Lost or Stolen Packages

Once a shipment is marked as “Delivered” by the courier, FASHOVIANO is no longer liable for loss, theft, or damage. If your package appears lost or has not been received even after delivery confirmation, please contact your local courier service directly to initiate an investigation. We are happy to assist with any necessary documentation during this process.

Customs and Taxes

All prices displayed on fashoviano.com are shown in US Dollars (USD) and are tax-free.

Depending on your country’s import regulations, your order may be subject to customs duties, import taxes, or other related fees once it reaches its destination. These charges are assessed by your local customs authority and are not controlled by us.

Customers are responsible for paying any such charges.

We do not cover or reimburse customs or import-related fees.

FASHOVIANO is not liable for any delays caused by customs clearance in your country.

For more information regarding customs charges, please contact your local customs office.

Incorrect Address Disclaimer

Please ensure that all shipping details entered at checkout are complete and accurate.

Due to strict shipping schedules, we cannot guarantee address changes once an order has been processed. FASHOVIANO is not responsible for items lost, delayed, or misdelivered due to incorrect or incomplete addresses provided by the customer.

If a package arrives in your country but:

The customer refuses to accept it, or

Delivery attempts are repeatedly unsuccessful,

We reserve the right to abandon the package without refund, as international couriers may not return such items to the sender.

Return Address

For approved returns or exchanges, items must be sent to:

FASHOVIANO Returns Department

4363 Knight Arnold RdMemphis, TN 38118

At FASHOVIANO, we take great pride in ensuring a positive and transparent shipping experience. By placing an order with us, you agree to the terms stated in this Shipping Policy. For questions or assistance, please reach out to our support team at support@fashoviano.com

Shipping Information

What is order processing time?

Order processing typically takes 1 to 3 business days before shipping.

How long is shipping time?

Shipping time varies by location, usually between 3 to 7 business days for domestic orders.

What are the shipping costs?

Shipping costs depend on the order weight and destination, calculated at checkout for accuracy.

How can I track my order?

You will receive a tracking number via email once your order ships.

What if my package is lost?

Contact customer service immediately if your package is lost or stolen.

Are there customs and taxes fees?

International orders may incur customs fees and taxes, which are the buyer's responsibility.